FAQ : Laptop parts, Laptop accessory,Global Electronic Product in Shop.ThePowerAdapter.Com
You can receive your order in 7-15 business days!

Delivery Info

Delivery information required
The delivery information contains the first and last name, correct address, e-mail address, zip code and phone number. If the address or phone number is not correct, you will not receive the items, you will then be responsible for the losses.

The processing time of your order
All items are dispatched within 1-3 business days for placing your order and checking payment. Upon shipment, you will receive a confirmation of the sending of e-mail with the carrier and order tracking information. Note: All orders are processed and delivered Monday through Friday, excluding holidays. We can not be responsible for unplanned delays, such as holidays or incorrect addresses. And we recommend someone available to accept the package. If you are not able to sign for home delivery, we suggest you have the packages sent to your place of work.

Follow your order
When the order has been shipped, we will email you the tracking code and the express website within 48-72 hours so that you can view the items online.


Note that we can only ship your order by zip code address, and PO boxes or similar addresses are not available for shipping please.

Get your order
The shipping time varies depending on where you are and if the product you order is in stock. Normally, you will get the items in 7-15 business days after you finish the order. Please pay attention to your account at any time please. If you do not receive your order in 15 days, immediately contact the local post office as soon as possible. You can also contact our customer service team, we will make every effort to serve you.

Registration for delivery
A signature is required for your delivery. But if you are not available, parcels can be signed by one of your family members. If you and your family are not available, they will pick up the package and send the next package.

Decline a shipment
If you refuse to sign the order for a reason or if the package has been automatically returned after several times of failure of delivery (because of you being unavailable or that you have provided an incorrect or incomplete delivery address for us), your order will be canceled and the refund will be made to the credit card used for your order. And 30% of the price of the goods will be charged by you and the shipping costs will also not be refunded. Sadly! Items not recorded in a refused order will not be accepted when returning to us. These unopened orders will be sent back to you.

Taxes and customs duties
We currently ship to more than 200 countries around the world and most countries allow free trade on the Internet and will not be responsible for customs duties for small packets entering the country. All items in our online store are sold on a Delivery Duty Unpaid basis, which means that all duties and taxes may be imposed by some countries. Customers are responsible for any custom duties or custom taxes that may be imposed on a delivery in the destination country.

In addition, if you wish to make an exchange, you would also be responsible for taxes and duties on the replacement item.

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